PLACING ORDERS

Orders may be placed on our website by simply adding items to your cart and proceeding to check out. Orders may also be made by email to jonellejarvis@gmail.com or by phone, however online orders are processed with priority.

Each product on our website shows the current stock level available for each colour and size. If an item is not available in your size it may mean that we are not restocking that design and it is no longer available. We keep our print runs short and original, so if you see something and love it, buy it now!

Payment options include: credit card (Visa and MasterCard) via paypal, or internet banking if you wish to place an order by phone.

INTERNATIONAL SHIPPING POLICY

Prices shown are in NZ$ and do not reflect local currency conversion, nor do they include additional charges associated wih importing from a foreign country which are the responsbility of the purchaser.

Your package maybe subject to local customs, duty or brokerage charges. The purchaser, not AS Colour, is responsible for these charges as they are determined by your local customs office.
AS Colour cannot determine in advance what these fees will be. If there are any extra charges to pay the courier service will contact you and require payment before they can deliver your order. Refusal of delivery will result in a deduction of the original and return shipping chares from any refund.
We cannot mark International orders as a “gift” or alter the value of your order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this.

For more information on customs and duties charges, please contact your local customs office.

All australian orders are sent at a $15 flat rate. Note the customer will need to pay for any local customs duty or taxes on delivery.

Standard delivery is 5-7 working days
We ship anywhere around NZ and Australia.

International Returns

If you are not satisfied with your purchase, please contact jonellejarvis@gmail.com before returning the item(s) for an exchange or credit.

Please note: Under no circumstances will AS Colour contribute or reimburse any courier or customs/duty costs when sending back unwanted item(s).

RETURNS INFORMATION

At MountainMakers we want you to love what you order. If you’re not satisfied with your purchase, please return the item(s) for an exchange or credit. When sending returns back please indicate what you are returning and the reason why. In order to process your return as quickly as possible, please include your name, email address and invoice number with the goods and let us know if you require an exchange or credit.

All returns must be made within 10 working days of the invoice date with a copy of the original invoice, otherwise your order will be sent back at the customer’s expense. Returns can take up to 1 week to be processed once we receive them. When your return is processed, we will send you a notification email.

The cost for returning faulty or incorrectly supplied items will be reimbursed upon proof of receipt.
Please note this does not apply to international orders.

Customers are responsible for the inspection of goods .

Return any orders to

Mountain Makers

40 King Street

New Plymouth

If you purchased the goods from our retail store please returmn them to our retail store.